If you are an Admin or Financial admin, you can see your plan details and associated costs with any Dart subscription. You can also upgrade, view the price of different plans, access invoices, and more.

To find your plan and billing information, navigate to Settings and then Plans and billing.

Your current subscription level will be highlighted, and as an admin with privileges, you can adjust your subscription at any time. Dart accepts a variety of payment methods including credit card and ACH. Billing can also be set to monthly or yearly payment cycles.

To upgrade your subscription, go to Plans and billing in Settings. Each available plan will show an Upgrade button.

Downgrading is simple. Any plan that is lower from your current plan, including the free Personal plan, will show a Downgrade button. Select the plan you’d like to move to and confirm the change.

You can view and download your invoices at any time by going to the Plans and billing page and clicking the View invoices button.

Dart uses Stripe's default proration settings for customer-friendly billing in cases when a plan changes. Basically, if your monthly cost changes (such as from adding or removing teammates, or switching between monthly and yearly billing), you will be credited any remaining time on your billing period on the old plan, and debited (charged) any remaining time in the billing period on the new plan. Your net credit or debit from that change will then be added to whatever your next billing period's invoice is. These invoices and any corresponding charges always occur at the end of billing periods as opposed to partway through them when any plan changes are made. This guarantees you will pay the minimum amount possible for only the time that you actually have users using Dart, and never have to pay for a full month of a 'seat' that you only use for part of that time.

As a quick example, let's assume your team has 15 users and you are on the Premium plan, billing monthly. Your normal bill will be 15 x $10 = $150 per month. If you add 3 more users a third of the way through the month, then on the next month you will be credited back the unused time on the old plan, while debited the remaining time on the new plan. So your next bill will show a credit for the old plan of 2/3*15*$10 = $100. It will also show a debit for the new plan of 2/3*18*$10 = $120. These combine for a net $20 additional charge that you owe for the first month. Finally you will also be charged the upcoming month at 18*$10 = $180. The overall invoice for the month will be $200, which reflects the additional prorated $20 from the previous period, and $180 for the upcoming period. This can sometimes be confusing because the one-time $200 charge is more than the standard monthly charge of $180.

An equivalent way of thinking about this example is that the next bill will charge you for the additional users, prorated by the amount of time they were on your team for the billing period. So with 3 additional users for 2/3rds of a month, billed at $10 per user per month, you will see an additional charge of (2/3)*3*$10 = $20. This will add onto next month's bill like above for a total charge of $200.

If you had started with 15 teammates and instead removed 3 of them a third of the way through the month, then your next bill will credit you $20 instead. Since there will be 12 users for the next month, you'll be charged $120-$20 = $100 total.

Three Guests can be added to any workspace per non-Guest user for free. If there are more than three Guests per non-Guest user your workspace will be billed the total number of Guests divided by 3 and rounded up to the nearest whole number. See the following table for a quick guide or email [email protected] if we can help clarify further.